Shipping Policy
We keep our shipping policy simple, kind, and fair.
BPO Soap Shipping Policy Overviews
We pack each order with care so your BPO Soap products arrive safely and in good time. This page explains how we ship, how long it usually takes, and what to expect.
Processing Time- Orders are usually processed within 5–7 business days after payment is received. We do not process or ship orders on weekends or holidays.
Shipping Methods & Rates-
We ship using [your main carrier, e.g., (USPS, FedEx, UPS).- Shipping costs are calculated at checkout based on your order and delivery address.- From time to time, we may offer free shipping promotions, which will be clearly shown on the site.
Delivery Times
Once your order has shipped, typical delivery times are:- Domestic orders: about [5–7 business days] after shipping- International orders (if applicable): about [10–15 business days], depending on location and customs. These time frames are estimates. Actual delivery may vary due to carrier delays, weather, or other factors outside our control.
Order Tracking
- When your order ships, you’ll receive a shipping confirmation email with a tracking number (if available).- You can use this number to follow your package with the carrier.
Incorrect Addresses Please double‑check your shipping address at checkout.- If an order is returned to us due to an incorrect or incomplete address, we can reship it once you pay the new shipping cost.- We are not responsible for packages delivered to addresses entered incorrectly.
Lost, Stolen, or Delayed Packages
Once a package is marked Delivered by the carrier, we are not responsible for lost or stolen packages. If your tracking shows “Delivered” but you don’t have your package:- Check with neighbors or your building office.- Contact the shipping carrier with your tracking number.- Then email us at **Hello@bposoap.com** and we’ll do our best to support you. For delayed packages still in transit, please contact the carrier first. We cannot issue refunds for delays caused by the carrier.
Need help?
If you have any questions about shipping, delivery times, or special requests, please email us at Hello@bposoap.com. We’re here to help your BPO Soap order arrive smoothly.